“Hi, I’m Joan. I’ve just called 3 other companies and would like to know how much you charge?”
YOU: Well Joan, it’s like talking to your dentist. He wants to see the patient first, and so do I, before I commit to a price on an unseen location for carpet cleaning.
Joan: But I just need to know how much. How can I decide if I don’t know how much you charge? Read more
Don’t let the twins win.
As the Founder of Bonnet Pro and Key Floor Care & Restoration, I have over 50 years combined time between my two companies. Pretty good since I’m only 53, right? Maybe.
Truth be told, I’m less like a business rock star and more like most of you. I barely graduated high school, coming from a broken family, and other then IICRC classes I have no other formal education. That’s where passion kicks in. Read more
Assuming you have all methods at your fingertips, why are you choosing Bonnet Cleaning for any given job?
The reasons might be because it is the most profitable for a given job while providing high customer satisfaction. Or, access in a larger property that may have wings locked down such as in an Alzheimer’s unit or for other security reasons. Or, that a portable might just be too slow in that particular job. Dry times or the extra agitation that the rotary provides may be needed to get the desired results. Read more
Your or any potential customer is calling you and exploring the options you offer because they have a problem they need you to solve it. So that customer has a dirty carpet, rug or piece of furniture or all of the above. Encapsulation gives you another option to satisfy that person’s need and possibly turn them into a repeat customer and another source of income for your company. Read more