Often the scent of a cleaning product brings joy or pain to the carpet cleaner. Cleaning in a populated environment only compounds the issue. People are not shy if they don’t like a scent and will make a face or even scold you for being there, making it at least to them, stink. So, what do you do?
I remember cleaning a very large senior retirement community that we serviced about 12,000 sf per month to supplement their in-house cleaning staff. I remember the CEO walking down the hall and giving me the thumbs up and telling me it smells great. But I also remember for two years a pair of second shift nurses that every month commented “Oh, it’s you again” or “that smell”. They always said something negative as scent is subjective. Read more