21
Feb

Selling carpet cleaning appointments on the phone to price shoppers

We all love this call. 



“Hi, I’m Joan. I’ve just called 3 other companies and would like to know how much you charge?”

YOU: Well Joan, it’s like talking to your dentist. He wants to see the patient first, and so do I, before I commit to a price on an unseen location for carpet cleaning.

Joan: But I just need to know how much. How can I decide if I don’t know how much you charge? Read more